well it was nice. we got in are room early. nice place the next day. came in from the beach to take a **** and shower and no water. I called down and they said the workers turned of the water. no warning or any I have a toilet full of s!!! and no place to take a shower. so I have to go meet friends smelling like a!!!. came back 3 hrs later and still no water, now I'm really pissed. called the hotline and they were going to check on it. well in the mean time I went to the workers and send what's up with the water. they talked to someone and they forgot to turn it back on. very not communication with the people in the office or management. its not my job to find out about the paying good money to stay at a nice place and this is how you treat your paying customers.noboby ever came to check on what was going on!!!!! then the next day I was was watching cable in the morning and when we came back from a walk there was no cable or internet. finds out after some more phone calls the old owners sold the place and cancelled the service,what kind of management do you have running this place. it looks like you are just collecting money and don't give a **** on what is going on. it took another 4 hours to get the cable guy there. then I was in the bathroom and heard all this water coming from the shower. it was flowering out of the light fixgue in the shower. so that how was my first 2 in a half days. not the way to start your vacation. I know this will not show up on your web sight or really go any further. so who everf is running this property should be fired!!!! I have run and owned property and I knew everything that was going on. I got the excuse that the people hired to work there was from the owners but you are the property people making sure your customers are happy, I think you faild.

well it was nice. we got in are room early. nice place the next day. came in from the beach to take a **** and shower and no water. I called down and they said the workers turned of the water. no warning or any I have a toilet full of s!!! and no place to take a shower. so I have to go meet friends smelling like a!!!. came back 3 hrs later and still no water, now I'm really pissed. called the hotline and they were going to check on it. well in the mean time I went to the workers and send what's up with the water. they talked to someone and they forgot to turn it back on. very not communication with the people in the office or management. its not my job to find out about the paying good money to stay at a nice place and this is how you treat your paying customers.noboby ever came to check on what was going on!!!!! then the next day I was was watching cable in the morning and when we came back from a walk there was no cable or internet. finds out after some more phone calls the old owners sold the place and cancelled the service,what kind of management do you have running this place. it looks like you are just collecting money and don't give a **** on what is going on. it took another 4 hours to get the cable guy there. then I was in the bathroom and heard all this water coming from the shower. it was flowering out of the light fixgue in the shower. so that how was my first 2 in a half days. not the way to start your vacation. I know this will not show up on your web sight or really go any further. so who everf is running this property should be fired!!!! I have run and owned property and I knew everything that was going on. I got the excuse that the people hired to work there was from the owners but you are the property people making sure your customers are happy, I think you faild.

Unfortunately our stay was cancelled by hurricane Helene. Had to evacuate after 3days. We come very year to Surf Song and love it there

Unfortunately our stay was cancelled by hurricane Helene. Had to evacuate after 3days. We come very year to Surf Song and love it there

Was a great experience to stay here. Great location

Was a great experience to stay here. Great location

I love staying at the Surf Song. It's kind of old school and has a nice vibe. Unfortunately my room #229 has not been kept up to date. I don't expect a lot but the beds in it are terrible. they actually made my back and sides sore. You would think that they could put some good mattresses in the rooms to make it more enjoyable. They also have a ceiling fan in the bedroom that barely works and has a sign on the wall that says it only works on low speed. It's a little absurd that they won't even put a cheap fan up that works properly !!! The bottom of the door in the bathroom is all tattered. It would be nice if they took a little pride in there unit. Now it's up for sale again and will probably be sold to another owner that doesn't care about how it looks either. Sadly I will not be staying there any longer. I like the Surf Song but you don't know what your going to get from one condo to the other.

I love staying at the Surf Song. It's kind of old school and has a nice vibe. Unfortunately my room #229 has not been kept up to date. I don't expect a lot but the beds in it are terrible. they actually made my back and sides sore. You would think that they could put some good mattresses in the rooms to make it more enjoyable. They also have a ceiling fan in the bedroom that barely works and has a sign on the wall that says it only works on low speed. It's a little absurd that they won't even put a cheap fan up that works properly !!! The bottom of the door in the bathroom is all tattered. It would be nice if they took a little pride in there unit. Now it's up for sale again and will probably be sold to another owner that doesn't care about how it looks either. Sadly I will not be staying there any longer. I like the Surf Song but you don't know what your going to get from one condo to the other.

Always enjoy staying at Surf Song, have stayed in several different units.

Always enjoy staying at Surf Song, have stayed in several different units.

The location is amazing. The Surf Song is tired and in need of significant upgrades. Every room is dated and need to be renovated and refurnished. Dawn should not interact with the public.

The location is amazing. The Surf Song is tired and in need of significant upgrades. Every room is dated and need to be renovated and refurnished. Dawn should not interact with the public.

BAD EXPERIANCE Roofers replacing the roof above our condo Constant noise all day for three wks. roofing material and debri all over the patio area where we sit and stand Filthy mess around our door all one told us about the mess until the day we got there.Room sat empty for three days before we got there yet the room was not ready upon our arrival.People doing constrution in the apt down from us until 8 and 9 oclock at night.Tking a shower one morning and the water was turned off without notifying us.

BAD EXPERIANCE Roofers replacing the roof above our condo Constant noise all day for three wks. roofing material and debri all over the patio area where we sit and stand Filthy mess around our door all one told us about the mess until the day we got there.Room sat empty for three days before we got there yet the room was not ready upon our arrival.People doing constrution in the apt down from us until 8 and 9 oclock at night.Tking a shower one morning and the water was turned off without notifying us.

Beds need new mattress
Units need phone services
Unit to unit would be better than none

Beds need new mattress<br/>Units need phone services <br/>Unit to unit would be better than none

It was awesome! We loved our room we had a balcony n the looked out to the great John’s pass we can hear the music from Bamboo bar. The front was view of the Gulf we saw dolphins jump sunrise every morning

It was awesome! We loved our room we had a balcony n the looked out to the great John&#x2019;s pass we can hear the music from Bamboo bar. The front was view of the Gulf we saw dolphins jump sunrise every morning

Maybe will see you next year

Maybe will see you next year

I have stayed at surf song over 25 times and the last 9 years in room 229.
Since last year the unit got a generic refrigerator WITHOUT an ice make and had one self make ice tray. Let’s be honest an ice maker option may be an extra 100$ but in the last 2 years my weekly rental rate has more than went up over 1000$ per week!!! The power struggle with sunhost rentals as made for a less than clean property now. In the 7 day renal we did the pool looked like a pond for 3 of the 7 days! Also the unit 229 the ceiling fan DOES NOT work! The office remedy was giving us a box fan!! Also I called the current property manager about the pool and they hung up on me and said it was TAKEN CARE OF!

I have stayed at surf song over 25 times and the last 9 years in room 229.<br/>Since last year the unit got a generic refrigerator WITHOUT an ice make and had one self make ice tray. Let&#x2019;s be honest an ice maker option may be an extra 100$ but in the last 2 years my weekly rental rate has more than went up over 1000$ per week!!! The power struggle with sunhost rentals as made for a less than clean property now. In the 7 day renal we did the pool looked like a pond for 3 of the 7 days! Also the unit 229 the ceiling fan DOES NOT work! The office remedy was giving us a box fan!! Also I called the current property manager about the pool and they hung up on me and said it was TAKEN CARE OF!

Check in went smoothly! Room was as pictured...updated and nice furnishings. The ocean view from the living room window and proximity to the pool and beach was amazing! We enjoyed being able to be on the beach or across the street at St John’s Pass within a minute or two. It’s an older property but we felt it’s been nicely updated and clean! We also loved how small the complex was and never felt crowded on the beach! The only “negative” we could report back is the ceiling fan/ light in the bedroom did not work and at checkout I relayed that one of the beach chairs in the closet was broken and I was made to feel like the worst person and told I may be charged for it although she had no clue there was chairs for guest to use in the closet”. Overall we recommend this property and specific unit!!

Check in went smoothly! Room was as pictured...updated and nice furnishings. The ocean view from the living room window and proximity to the pool and beach was amazing! We enjoyed being able to be on the beach or across the street at St John&#x2019;s Pass within a minute or two. It&#x2019;s an older property but we felt it&#x2019;s been nicely updated and clean! We also loved how small the complex was and never felt crowded on the beach! The only &#x201C;negative&#x201D; we could report back is the ceiling fan/ light in the bedroom did not work and at checkout I relayed that one of the beach chairs in the closet was broken and I was made to feel like the worst person and told I may be charged for it although she had no clue there was chairs for guest to use in the closet&#x201D;. Overall we recommend this property and specific unit!!

Been vacationing with Sunhost at johns pass for years and the outdoor areas are nice and clean and the pool is great. The rooms are not very comfortable all the furniture including the beds are hard and flat to seat or lay on (you can feel the framing when you seat down). Sorry Sunhost next year we will find a new place to stay with some comfort on the inside.

Been vacationing with Sunhost at johns pass for years and the outdoor areas are nice and clean and the pool is great. The rooms are not very comfortable all the furniture including the beds are hard and flat to seat or lay on (you can feel the framing when you seat down). Sorry Sunhost next year we will find a new place to stay with some comfort on the inside.

The rental was a good little home for the 5 nights we were there . Had everything in the kitchen we needed & even some beach chairs in the closet ! Just wish we could have been given more linens

The rental was a good little home for the 5 nights we were there . Had everything in the kitchen we needed & even some beach chairs in the closet ! Just wish we could have been given more linens

Everything was exactly as we expected. Unit was clean, comfortable and had everything we needed. Location of this complex can’t be beat.

Everything was exactly as we expected. Unit was clean, comfortable and had everything we needed. Location of this complex can&#x2019;t be beat.

Love Surf song. Have been coming about 30 years. I do feel the unit we rent could use some upgrades. A lot of the units at surf song are much more updated. We love the location of our unit and the pool and all the great people We will be back as long as we are able. Can’t imagine going anywhere else. Close to everything and a beautiful spot

Love Surf song. Have been coming about 30 years. I do feel the unit we rent could use some upgrades. A lot of the units at surf song are much more updated. We love the location of our unit and the pool and all the great people We will be back as long as we are able. Can&#x2019;t imagine going anywhere else. Close to everything and a beautiful spot

mattresss need replacing.couch and love seat is wearing OUT TOO MUCH HUMIDITY BUILD UP IN THE PLACE

mattresss need replacing.couch and love seat is wearing OUT TOO MUCH HUMIDITY BUILD UP IN THE PLACE

mattresss need replacing.couch and love seat is wearing OUT TOO MUCH HUMIDITY BUILD UP IN THE PLACE

mattresss need replacing.couch and love seat is wearing OUT TOO MUCH HUMIDITY BUILD UP IN THE PLACE

Loved it as always. Clean n had everything wezneefed

Loved it as always. Clean n had everything wezneefed

Loved it as always. Clean n had everything wezneefed

Loved it as always. Clean n had everything wezneefed

You couldn't ask for a better spot. We were able to walk everywhere. It's right in between the beach and John's Pass, where we found some good shopping, great restaurants and fun pubs. We will be back next year

You couldn't ask for a better spot. We were able to walk everywhere. It's right in between the beach and John's Pass, where we found some good shopping, great restaurants and fun pubs. We will be back next year

Needs an update.Carpet needs cleaning. Furniture outdated. Telephone system works occasionally. Why is the tv system so complicated? A different unit had a different system but most guests I spoke to had the same problems. Stayed regularly for many years. Booked for next year.

Needs an update.Carpet needs cleaning. Furniture outdated. Telephone system works occasionally. Why is the tv system so complicated? A different unit had a different system but most guests I spoke to had the same problems. Stayed regularly for many years. Booked for next year.

Needs an update.Carpet needs cleaning. Furniture outdated. Telephone system works occasionally. Why is the tv system so complicated? A different unit had a different system but most guests I spoke to had the same problems. Stayed regularly for many years. Booked for next year.

Needs an update.Carpet needs cleaning. Furniture outdated. Telephone system works occasionally. Why is the tv system so complicated? A different unit had a different system but most guests I spoke to had the same problems. Stayed regularly for many years. Booked for next year.

Very good. Been staying at the surf song for many years as always been great.

Very good. Been staying at the surf song for many years as always been great.

Very good. Been staying at the surf song for many years as always been great.

Very good. Been staying at the surf song for many years as always been great.

WALK OUT OF THE BUILDING PAST THE POOL ONTO THE BEACH. CROSS THE STREET AND AT JOHNS PASS

WALK OUT OF THE BUILDING PAST THE POOL ONTO THE BEACH. CROSS THE STREET AND AT JOHNS PASS

We had every thing we need in the room

We had every thing we need in the room

We have made many friends over the years. We come for 6 weeks and love that we can leave the snow in Michigan. It is a great getaway.

We have made many friends over the years. We come for 6 weeks and love that we can leave the snow in Michigan. It is a great getaway.

Clean,safe right on the beach and across the street from John's pass

Clean,safe right on the beach and across the street from John's pass

This was the perfect location for our families speech getaway. You are located right on the beach with free on-site parking. John's pass is right across the street with plenty of places to eat and drink.

This was the perfect location for our families speech getaway. You are located right on the beach with free on-site parking. John's pass is right across the street with plenty of places to eat and drink.

We have been going to Surf Song for at least 30 years. When we were working we stayed 2 weeks and we are now retired and stay 6 weeks. We also spend Thanksgiving week in one of the management properties. We love This location with Johns Pass and so many other things to do.

We have been going to Surf Song for at least 30 years. When we were working we stayed 2 weeks and we are now retired and stay 6 weeks. We also spend Thanksgiving week in one of the management properties. We love This location with Johns Pass and so many other things to do.

I had a wonderful 10 days at surf song and will be back!

I had a wonderful 10 days at surf song and will be back!