Staff were friendly and polite. Repair request was handled in a timely manner. The condo was excellent and well equipped. Location is awesome, located next to John’s Pass which has plenty to offer anybody.

Staff were friendly and polite. Repair request was handled in a timely manner. The condo was excellent and well equipped. Location is awesome, located next to John’s Pass which has plenty to offer anybody.

This is our 2nd time at this rental and love the location, lay out, and cleanliness. This was our first time dealing with Sun Host and was impressed at how quickly they responded to a problem with the dryer (the belt had slipped off...minor issue). We love having a refrigerator that makes crushed ice! The furnishings are a tad out-dated, but everything is comfortable and works. My only suggestion is that a vacuum should be furnished. There was a dust buster but it didn’t work, even after being charged. I ended up buying a small vacuum to use (I’m a bit of a clean freak) but did not leave it there.
There are several beach toys, coolers, chairs, and a beach umbrella in a closet that people have purchased and left. The new balcony furniture looked very nice and was comfortable. Just wish there would be 1 comfy chaise lounge to use. We love having ceiling fans in the bedrooms.
The unit was very clean. We did have to go & pick up the fobs in an office at the Beach Place condos where you had to call them to send an elevator down for you. Since they have a Sun Host office right in front of these condos I don’t know why we couldn’t just pick them up there? Would be much easier.
Overall we love this condo and feel blessed to be able to rent it.....having the gulf to look at all day is very relaxing and soothing!

This is our 2nd time at this rental and love the location, lay out, and cleanliness. This was our first time dealing with Sun Host and was impressed at how quickly they responded to a problem with the dryer (the belt had slipped off...minor issue). We love having a refrigerator that makes crushed ice! The furnishings are a tad out-dated, but everything is comfortable and works. My only suggestion is that a vacuum should be furnished. There was a dust buster but it didn&#x2019;t work, even after being charged. I ended up buying a small vacuum to use (I&#x2019;m a bit of a clean freak) but did not leave it there. <br/>There are several beach toys, coolers, chairs, and a beach umbrella in a closet that people have purchased and left. The new balcony furniture looked very nice and was comfortable. Just wish there would be 1 comfy chaise lounge to use. We love having ceiling fans in the bedrooms.<br/>The unit was very clean. We did have to go & pick up the fobs in an office at the Beach Place condos where you had to call them to send an elevator down for you. Since they have a Sun Host office right in front of these condos I don&#x2019;t know why we couldn&#x2019;t just pick them up there? Would be much easier. <br/>Overall we love this condo and feel blessed to be able to rent it.....having the gulf to look at all day is very relaxing and soothing!

Overall, condo was very nice. Great location, AMAZING VIEWS! Had one issue which, unfortunately, made our stay less enjoyable. Based on the description and the pictures, I booked this unit with the understanding that there were tv's in each bedroom, as well as in the livingroom. When we arrived, we discovered that there was no tv in the guest bedroom. I called the office and spoke with Nicole. Once I explained the situation, she pulled up the listing and confirmed that, indeed, a tv was pictured in the photos of the guest bedroom. She was super nice and apologetic and arranged for a loaner tv; however, unfortunately, there was no cable setup in the guestroom. Nicole explained that she would try to get in touch with the owner to see what, if anything, could be done. When I called back to follow up, another Sunhost rep (who shall remain nameless for this review), answered and proceeded to be extremely rude about the situation, basically explaining to me that the unit was advertised incorrectly and that it has since been updated, but there was nothing that could be done about the inconvenience. She spoke to me in a very condescending and demeaning manner in front of my daughter, which was extremely upsetting. I am in the process of sending an email to Sunhost management regarding this unfortunate situation. However, again, the condo itself was beautiful and my interaction with every other Sunhost staff member (Nicole, Sara, etc) was extremely pleasant. It's just a shame that one person could ruin it. Hopefully, this will be addressed accordingly.

Overall, condo was very nice. Great location, AMAZING VIEWS! Had one issue which, unfortunately, made our stay less enjoyable. Based on the description and the pictures, I booked this unit with the understanding that there were tv's in each bedroom, as well as in the livingroom. When we arrived, we discovered that there was no tv in the guest bedroom. I called the office and spoke with Nicole. Once I explained the situation, she pulled up the listing and confirmed that, indeed, a tv was pictured in the photos of the guest bedroom. She was super nice and apologetic and arranged for a loaner tv; however, unfortunately, there was no cable setup in the guestroom. Nicole explained that she would try to get in touch with the owner to see what, if anything, could be done. When I called back to follow up, another Sunhost rep (who shall remain nameless for this review), answered and proceeded to be extremely rude about the situation, basically explaining to me that the unit was advertised incorrectly and that it has since been updated, but there was nothing that could be done about the inconvenience. She spoke to me in a very condescending and demeaning manner in front of my daughter, which was extremely upsetting. I am in the process of sending an email to Sunhost management regarding this unfortunate situation. However, again, the condo itself was beautiful and my interaction with every other Sunhost staff member (Nicole, Sara, etc) was extremely pleasant. It's just a shame that one person could ruin it. Hopefully, this will be addressed accordingly.